Refunds & Returns
RULETTE KOUTURE REFUND/RETURN POLICY
Last updated November 2020
NO REFUNDS! ECHANGE ONLY
(MUST EXCHANGE WITHIN 7 DAYS OF PURCHASE IN NEW CNDITION. TAG MUST STILL BE ATTACHED!
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an EXCHANGE ONLY! Please see below for more information on our return policy.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return the following address:
P.O Box 1575
Alabaster, Al 35007
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
The following items cannot be exchanged: lingerie, undergarments swimwear, etc.
For defective or damaged products, please contact us at the customer service number below to arrange an exchange.
● Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: